FAQ’s

Explore common questions and tips on how to get the most out of Alive, Fit & Free.

Frequently Asked Questions
- or FAQ's 🙂

Press the down arrow to the right of each question to see the answer.

To book a class, go to our LIVE SCHEDULE. Scroll down until you see the class you want and select BOOK NOW. That’s it!

After you have booked your class, you will simply come back to the LIVE SCHEDULE 10 minutes before the class start time. Click on MY CLASSES at the top of the schedule and select JOIN NOW to join your class. The class window will open automatically and you will see your instructor and other class participants.
After you have booked your class, you will simply come back to the LIVE SCHEDULE. Click on MY CLASSES at the top of the schedule and scroll down to the class you would like to cancel. Click on the down arrow where is says BOOKED next to the class and select CANCEL. Your booking will be automatically cancelled.

No, you don’t! Our classes are for anyone of any age or ability. Many of our members do seated or supported exercises. Our community is inclusive and non-judgmental and we want you to show up no matter what your fitness or ability level. We are just happy you have taken the first step to optimal wellness – joining your first class!

No, you don’t! We encourage our members to do what they are most comfortable with. However, it’s easier to build friendships with the other class participants if your video is on so you can all see each other. It’s also better for the instructor and yourself so the instructor can see you and give you feedback throughout the class. Many of us struggle with self-confidence in our appearance as we age, but we are here to boost each other up – and seeing each other is a big part of that!

We offer a diverse variety of classes that improve your physical, mental, emotional, and energetic health. When browsing classes from the LIVE SCHEDULE, simply click on DETAILS for the class you want to learn more about. Here you can find information such as the intensity level, adaptability levels, class description, class rating, instructor information, and more information that can help you decide if you want to try that class. We recommend giving every class a try to see what you like. We have many members that attend at least one class every day – and they love it!

To change your credit card information, simply go to MY PROFILE and select PAYMENT INFORMATION. Next to your Payment Method, select CHANGE. Enter your new card information and select SAVE!

Of course! You can cancel your membership at any time. You will go to MY PROFILE and click on CURRENT MEMBERSHIP. Click on CANCEL MEMBERSHIP, and you will be asked to confirm your cancellation. Voila, you’re done!

We would LOVE to hear your ideas and feedback. You can send us an email at hello@alivefitandfree.com or send us a message using our CONTACT FORM.

We are here to help. You can contact us anytime by sending an email to hello@alivefitandfree.com or by giving us a call at 623-275-7075, or by sending us a message through our CONTACT FORM.

Have a question that didn't get answered?

Contact us:
hello@alivefitandfree.com
623-285-7075

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